Keep customers. Win repeat business. Waste less time.
Your customers shouldn't slip away because you were too busy to answer, they forgot an appointment or they never got around to booking again.
Connecton gives your business its own phone number on the mobile you already carry, then handles the routine follow-up for you: call screening, automatic appointment reminders and renewal reminders.
No complicated setup. No expensive phone system. Just simple tools to help your business stay connected.
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Message from
Bloom Hair Studio
You're busy running your business. Who's looking after your customers?
You're delivering a service, helping a customer or working on a job. Meanwhile, the small things that keep a business running can easily get forgotten.
A customer can't reach you.
You're up a ladder or with a client, the phone rings out, and they call the next business on the list.
A customer forgets their appointment.
The slot sits empty, you turned other work away for it, and nobody told you until it was too late.
A customer forgets to come back.
They were happy last time. They just never got round to rebooking, and nobody reminded them.
Every missed opportunity matters. Connecton helps you stay on top of the customer relationships that keep your business moving.
Three simple ways to look after your customers
Give your business a number of its own.
Keep business and personal calls separate and stay reachable on the move, without giving out your personal mobile.
- —A dedicated UK business number on your existing mobile
- —Call screening: every business call announces itself, so press 1 to answer or 2 for voicemail
- —Forward calls to whichever phone you're on
- —Business voicemail and a text inbox, kept apart from your personal messages
07700 900123
via your Connecton number
Spend less time reminding customers manually.
Add a booking once and Connecton texts the customer before it, so they remember to turn up and can tell you early if they can't.
- —Reminder texts go out automatically before each appointment
- —Customers confirm or cancel with one tap
- —See who's confirmed and who's cancelled in one place
- —Find out about cancellations early enough to fill the slot
Appointments
Reminders sent automatically
- Confirmed
Sarah K.
Thu 10:30am
- Pending
Tom R.
Thu 1:00pm
- Declined
Aisha M.
Thu 3:15pm
- Confirmed
Jo P.
Fri 9:00am
Don't leave repeat business to chance.
Add your customers and when they're next due. Connecton texts them ahead of time, so the booking comes to you.
- —Renewal reminders for annual services, check-ups, treatments and more
- —A first reminder weeks ahead, then a follow-up closer to the date
- —Sent on weekdays during working hours, never on bank holidays
- —Customers reply straight to your business number to book
Message from
Clearview Boiler Care
Less chasing. More time for your customers.
Set up Connecton
Choose your business number and switch on the features that suit your business.
Automate routine communication
Add your appointments and customers' due dates once. The reminders send themselves, so follow-ups don't depend on you remembering.
Get back to running your business
Spend less time on repetitive admin and more time delivering your service.
Built for businesses where every customer counts
Beauty and wellness
Keep clients informed about appointments and remind them when it's time to book their next treatment.
Tradespeople and service engineers
Screen calls while you're on a job and remind customers about upcoming visits and annual services.
Garages and automotive services
Confirm bookings and remind customers when their next service or renewal is due.
Cleaning and property services
Make regular customer communication easier and keep recurring visits and inspections on track.
Whatever service you provide, Connecton helps you stay connected with the people who keep your business running.
What could better customer follow-up mean for your business?
One forgotten appointment leaves a gap in your diary. One customer who never returns is repeat business lost. And every reminder you send by hand is time taken away from paid work.
Less time spent chasing.
Reminders send themselves on schedule instead of you texting every customer by hand.
Fewer forgotten appointments.
Customers get a timely prompt and confirm with one tap, so you know who's coming.
More repeat business.
Customers hear from you when they're due back, before they think of booking elsewhere.
More professional communication.
One business number for calls and texts, kept separate from your personal phone.
The aim is simple: make it easier to look after the customers you've already worked hard to win.
Simple tools. Straightforward pricing.
Get the communication tools your business needs without investing in complicated software. Choose the plan that suits your business and see exactly what's included before you sign up.
View plans and pricingYour old phone system is going away.
This is the opportunity to replace it with something that actually helps you win customers.
What the PSTN switch-off means for your business →- UK business numbers
- Works on your existing mobile
- No hardware to install
- No contract, cancel anytime
Make looking after your customers easier.
Give your business a dedicated number, automate appointment reminders and remind customers when they're due back.
Spend less time chasing. Stay connected. Make repeat business easier.
Get started with ConnectonConnecton: helping small businesses stay connected to their customers.
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